Nowadays, most of the customers tend to rely on the opinions of others when it comes to learning something about a product, a service or a business. Online reviews are a great source of information that helps customers to make a better-informed decision.
All entrepreneurs know that the building of strong online reputation is a key element for their startups’ success and in the core of it stands the opinion of the customers. The positive or negative ratings and comments the clients leave can make or break every business.
Online reviews matter to startups as much as they matter to established businesses. The awesome and useful infographic below gives us a detailed look at the importance of online reviews. Check out the original post here and don’t forget to share your thoughts or personal experiences with good/bad online reviews in the comment section.