The power of receiving feedback is unquestionable nevertheless it is positive or negative. Through feedback the entrepreneurs and team members can get a better insight of the work they do and can understand better how their efforts are being seen through the eyes of others. Receiving feedback can be very useful, especially when it is appropriately given. It is important for every entrepreneur to not only be flexible enough to appreciate when he or she has been given comments on the work, but to know how to effectively do the same thing.
Are there rules to follow when you decide to give feedback to your startup employees? Well, even though it depends on the situation, there are still three fundamental rules, which can help you to give feedback more effectively.
Be clear about the importance of receiving and giving feedback
Make sure that your startup employees know from day one that you will be honest and direct when it comes to evaluating their work. Put the cards on the table from the very beginning and make it clear that through appropriate and open communication between both sides the work process can be improved, misunderstandings can be avoided and better results will be achieved.
Choose the right time
Timing is everything! Before you begin the conversation with your employee, make sure that you are not ruled by your emotions – like anger, frustration or even excitement. The same goes for the employees – choose the moment when they are in the right state of mind to comprehend effectively what you are telling them. Also make sure that you have the right time frame to finish the conversation. Nobody wants to begin such an important topic and to leave it half-discussed because someone had to rush for a meeting.
Be specific
When you talk with your employees about the work they do, especially about the work they were not able to execute very well, make sure that you emphasize on exactly which part of the project was not done right. The more specific you get, the better the employee will understand the mistake and will be capable of fixing it easier. The same approach is important when you are giving positive feedback. Present the information in the best way so you can inspire and motivate your team members, not discourage them or make them feel less confident.
