We make important decisions on daily basis – some of them really small like where we will have dinner tonight and some of them really significant like choosing the college we want to study at, choosing the partner we want to marry or even quitting the stable job that we have to pursue our entrepreneurial journey.
Making the right choices is important for all of us no matter what we do for a living. Yet, people in leadership positions like politicians, CEOs and company owners need to be extremely careful, more decisive and responsible as the stake for them is really high.
There are many ways to make the decision-making process easier and more effective like spending the time to plan ahead, to craft detailed strategies and to discuss these strategies with mentors and advisors. Many entrepreneurs choose to use the help of experts in order to increase the chances of making the most optimal decisions for their businesses.
Experts are helpful – they have the knowledge, the expertise, the experience, the connections and their personal approach, which can be very useful. The opinions of experts come as great assets in difficult situations, yet this can have its weakness. Are we becoming too dependent on experts? Is their availability too limiting to our own creativity?
This important topic is discussed by economist Noreena Hertz during her impactful TED Talk How to use experts — and when not to. She gives us one innovative point of view asking us to change the way we see expertise by listening to the opinions of other people, not just CEOs, or surgeons.
Can we really change the way we take important decisions by being more open-minded and by becoming much better listeners?